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How to Deal With Fault Codes of Whatsminer Series

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Post time 2021-11-20 11:31:44 | Show all posts |Read mode
How to deal with fault codes of Whatsminer series
Here is the WhatsMiner checklist of error codes and we strongly recommend every WhatsMiner user to keep it because almost 80% of the problems can be solved by corresponding solutions.
We hope it is helpful for all WhatsMiner users. For the rest of the problems, Kindly reach us and we’re willing to help.
Meaning of Error Code and Corresponding Solutions on WhatsM liner Tool 1
Error Code
Meaning
Corresponding Solutions
110
Inlet fan detection speed error
Check whether the fan connection is normal, or replace the power supply, or replace the fan
111
Outlet fan detection speed error
130
Inlet fan speed error
131
Outlet fan speed error
140
Fan speed is too high
Please check the environmental temperature

200
Power detection error
Detecting the power output cable, or updating the latest firmware, or replacing the power supply
201
Power does not match the configuration file
Updating to the latest software
202
Power output voltage error
Updating to the latest software or checking the power supply
203
Power supply protection
Please check the environmental temperature
204
Power supply current protection
205
Power current error
Inspection of power supply in the power grid
206
Power input voltage is low
Improve power supply conditions and input voltage
207
Power input current protecting
210
Power status error
Check the power failure code
213
Power input voltage and current do not match the power
Replace the PSU
233
Overtemperature Protection of Power Output
Please check the environmental temperature
234
Overtemperature Protection of Power Output
235
Overtemperature Protection of Power Output
236
Overcurrent Protection of Power Output
Please check the environment temperature and the copper wire screw(Recommend to use the portable electric screwdriver)
237
Overcurrent Protection of Power Output
238
Overcurrent Protection of Power Output
239
Overvoltage Protection of Power Output
Check grid power
240
Low Voltage Protection for Power Output
241
Power output current imbalance
Replace the power
243
Over-temperature Protection for Power Input
Please check the environmental temperature
244
Over-temperature Protection for Power Input
245
Over-temperature Protection for Power Input
246
Overcurrent Protection for Power Input
247
Overcurrent Protection for Power Input
248
Overvoltage Protection for Power Input
Check grid power
249
Overvoltage Protection for Power Input
250
Undervoltage Protection for Power Input
251
Undervoltage Protection for Power Input
253
Power Fan Error
Replace the power supply
254
Power Fan Error
255
Protection of overpowering output
Please check the environmental temperature
256
Protection of overpower output
257
Input overcurrent protection of power supply primary side
Try to power off and restart, no effect to replace the power supply
263
Power communication warning
Check whether the screws of the control board are locked
264
Power communication error
267
Power watchdog protection
Contact the technician in time
268
Power output over-current protection
Check the ambient temperature, check the copper bar screw
269
Power input over-current protection
Improve power supply conditions and input voltage
270
Power input over-voltage protection
Inspection of input voltage in the power grid
271
Power input under-voltage protection
272
Warning of excessive power
the output of power supply
Please check the environmental temperature
273
Power input power too high warning
274
Power fan warning
Check if the power fan is blocked and may need to be replaced
275
Power over-temperature warning
Please check the environmental temperature

Meaning of Error Code and Corresponding Solutions on WhatsM liner Tool 2
Error Code
Meaning
Corresponding Solutions
300
SM0 temperature sensor detection error
Check the connection of the hash board
301
SM1 temperature sensor detection error
302
SM2 temperature sensor detection error
320
SM0 board temperature sensor communication error
Check if the control panel screws are locked, check the adapter plate and the cable contacts
321
SM1 board temperature sensor communication error
322
SM2 board temperature sensor communication error
329
Control board temperature
sensor communication error
Replace the power supply
350
SM0 temperature protection
Check the environment temperature (Recommend to use the GS320 infrared thermometer
351
M1 temperature protection
352
SM2 temperature protection



410
SMO EEPROM read error
Check adapter plate and cable contact
411
SM1 EEPROM read error
412
SM2 EEPROM read error
420
SM0 parser EEPROM error
Contact the technician in time
421
SM1 parser EEPROM error
422
SM2 parser EEPROM error
430
SM0 chip bin type error
431
SM1 chip bin type error
432
SM2 chip bin type error
440
SM0 EEPROM chip num X error
441
SM1 EEPROM chip num X error
442
SM2 EEPROM chip num X error



510
SM0 miner type error
The version and type of hash board are
inconsistent, replace the correct hash board
511
SM1 miner type error
512
SM2 miner type error
530
SM0 board is not detected
Check the adapter board wiring and cable, or replace the control board to check whether the hash board connector is soldered
531
SM1 board is not detected
532
SM2 board is not detected
540
The number of SM0 chips is incomplete
Check adapter plate and cable contact
541
The number of SM1 chips is incomplete
542
The number of SM2 chips is incomplete
550
SM0 has bad chips
Replace the bad chip in the print position
551
SM1 has bad chips
552
SM2 has bad chips
560
SM0 loss balance
Plugin the adapter plate, and then screw in the power connection hash board again
561
SM1 loss balance
562
SM2 loss balance



590
SM0 frequency is too low
Replace the hash board and place the hash boards which reported the same error together
591
SM1 frequency is too low
592
SM2 frequency is too low



600
Environment temperature is too high
Check the environmental temperature
610
If the ambient temperature is too high in high-performance mode, return to normal mode
Check the ambient temperature, high
performance mode needs to be controlled below 30 ℃



710
Control board error
Update to the latest firmware



800
cgminer checksum error
Re-upgrade firmware
801
system-monitor checksum error
802
system-monitor checksum error



2010
All mining pool connections failed
Check the network or mining pool setting
2020
Mining pool0 connection failed
2021
Mining pool1 connection failed
2022
Mining pool2 connection failed
2030
Mining pool rejection rate is too high
Check the network or mining pool setting, and the mining setting of the cryptocurrency
2040
The pool does not support
the ASIC boost mode
Check pool configuration



5110
SM0 Frequency Up Timeout
reboot
5111
SM1 Frequency Up Timeout
5112
SM2 Frequency Up Timeout



8410
Software version error (M2x miner with M3x firmware, or M3x with M2x firmware)
Upgrade to the correct firmware version
PSU Error code
Reason
processing method
0x0001
Input Undervoltage
Check the power supply
0x0002
Temperature sampling over-temperature protection of power radiator
Power on again after 10 minutes of power failure. If it occurs again, replaces the power supply
0x0004
Temperature sampling over
temperature protection of power radiator
0x0008
Over-temperature protection of environmental temperature sampling in power supply
0x0010
Primary side overcurrent
Power on again after 10 minutes of power failure. If it occurs again, replaces the power supply
0x0020
Output Undervoltage
Check the power supply
0x0040
Output overcurrent (continuous load 320A for more than 2S)
Tighten the copper bar screw again
0x0080
Primary side overcurrent
Power on again after 10 minutes of power failure. If it occurs again, replaces the power supply
0x0100
Single circuit overcurrent (protection point 120a)
Check the PSU
0x0200
Single circuit overcurrent (protection point 120a)
0x0400
Single circuit overcurrent
(protection point 120a)
0x0800
Fan failure
Replace the PSU
0x1000
Output overcurrent (continuous load of 310A
for more than 5min)
Check the PSU
0x2000
Output overcurrent
(continuous load 295A for
more than 10min)
We hope it is helpful for all WhatsMiner users. For the rest of the problems, Kindly reach us and we’re willing to help.


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